Reporting back supplier payment

Under Supplier Invoice - Payments in Process you can see all the supplier invoices you have sent for payment to your bank, no matter the payment method you have chosen. As invoices are processed and paid under Banking - Process transactions, they automatically disappear from this view.

Feedback from your bank is automatically uploaded here and payments are reverted automatically if you have online banking. If your payment method is file, please upload your feedback files manually.

We recommend using this view for manually quitting credit notes and invoices if necessary while payments should be carried out under Banking - Process transactions.

Click on Import to upload a feedback file from your bank. See below.



Please note: Depending on what bank you are linked to the feedback may take slightly different forms especially when online. If you are using online banking we recommend you use the Banking functionality, and wait until you are able to import a bank statement to reconcile your supplier payments. 

• If there is a problem with the payment:
  An error message informs you of this, and your payments are automatically reverted to the Supplier invoice list.
  
  Some banks like Ålandsbanken only send error messages and no specific positive feedback as to which invoices have been paid. You can manually check the invoices as paid here or go to Banking and import a statement. 
  
  
• Positive feedback from your bank:
  After clicking on Upload, a message clearly informs you which invoice has been paid, the invoice is checked and the payment date has been updated. 
  
  Again, please keep in mind that the feedback may be different from bank to bank. For example, some may ignore updating the payment date.

Please Remember that if you reconcile supplier payments in this view, the supplier payments you import with your bank statements should be deleted from the left column in the Process transaction tab under Banking as they have already been reconciled here you can also link the transaction to the existing payment journal under banking.