FAQs General
1. Can I change my subscription after I have subscribed?
Yes. You can upgrade or downgrade your package, as well as add or remove users from within the software at any time.
2. Does Briox support data import / export?
Yes. You can import data into Briox including: items, customers, suppliers, journals, customer invoices, Assets, acco...
3. How can I delete old journal entries?
To delete a journal entry, you have to start with the latest entry in a series and work your way backwards (e.g A10, ...
4. I want to upload images of receipts and supplier invoices and link them to journal entries. How do I do it?
To be able to link supplier invoices to journal entries, your subscription needs to include the Accounting and Archiv...
5. What disappears when Briox Support deletes a financial year on which transactions have been recorded?
The following Disappears:
All Journal entries
All Supplier invoices
All posted customer Invoices
All Asset
The fo...
6. What happens with my data if I decide to cancel my subscription?
If you have a TRIAL accountYou are simply testing Briox & choose not to become a customer, then your data will be ...
7. Can I change my Briox Password?
Yes, you can easily change it in the right side menu under Your account - Password and authentication. Enter your n...
8. Why do my customers get invoices which are sent from my Briox account in their SPAM inbox?
If your company's emails, sent via Briox, are ending up in spam, this requires technical changes to your company's ...
9. Can I reconcile payments between a normal supplier invoice and a credit note?
Yes, you can can reconcile payments between invoices and credit notes under Supplier invoice - Manual Payments. Fol...