A new log has been added under Reports - Reports - Activity Log - Add-on Services
This log shows the result of your communication with external partners and their services.
The main focus is on electronic invoices, both incoming and outgoing.
The log displays:
- every attempt to send an invoice to one of Briox' suppliers for electronic communication
- every time an electronic invoice is received by Briox.
- If an attempt to send an invoice fails, the failure will be logged and visualised with a red icon at the far right. Hover over the icon to get the reason why the invoice failed.
- If an attempt to send has been altered, for example if the method changes from electronic invoice delivery to print service. In that case the icon on the right will be yellow. here again, hover over the icon to get the reason why the change happened. If a change to the delivery method has taked place, the delivery method will be highlighted with an asterisk (*) in the type column.
From the list you can quickly access the customer you sent an invoice to. The Customer name is a clickable link that will take you to your Customer Registry where you can add any missing information that has affected delivery.
The invoice number is also clickable and will take you to the actual invoice sent or received. Similarly