About the Cache
Each time you visit the Briox website and login to your account your browser will “save” certain information from that website to the cache (or temporary internet files in Internet Explorer). The next time you visit, the information stored in the cache helps your browser minimize the time it takes to login to your account or access the website, because it is quicker to load the information stored in the cache than it is to obtain the information from the server each time.
When Briox makes an updates to improve our services or our website a certain piece of information that your browser has stored in the cache may become outdated. This can result in you being provided with outdated information and occasionally you may not be able to login to your account. To be able to access Briox as quickly and efficiently as possible you will want to clear your cache every once in a while, and as mentioned sometimes it can help solve issues, such as not being able to login.
What is a cookie?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned.
What is the purpose of cookies?
Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping cart or to remember the user's preferences or registration details for a future visit.
There are many different browsers in use, many versions of each available, and each browser stores cache & cookies settings differently, so there are as many different ways of clearing the cache and cookies.
Below we will explain to you how to clear cookies and cache in the most commonly used browsers:
- Internet Explorer
If you use another browser or have another version than what we describe you can find information on the web.
For more in-depth information please refer to Wikipedia's instructions to reload a page and bypass the cache, and how to completely clear the cache. (http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache)
Clearing cookies and cache in Google Chrome
In order to clear cookies and cache from your Chrome browser, open your browser and click the menu icon on the toolbar on the top right hand side, and go to More tools – Clear Browsing Data. See below.
Select Clear Browsing Data and you will be taken to a dialogue box that will ask you what kind of data you want to clear. Check the box that says Cached images and files, as well as Cookies and other site and plug-in data and click Clear Browsing Data. See below.
Clearing cookies and cache in Firefox
In order to clear cookies and cache from your Firefox browser, open your browser and click on the menu icon in the top right hand corner then click on History. See below.
Then click on Clear Recent History.
Set the time range to Everything. Then select Cache and Cookies from the list, un-checking everything else you do not want to clear from the list. Then click Clear Now. See below.
Clearing cookies and cache in Internet Explorer
In order to clear cookies and cache from your Internet Explorer browser, open your browser and click the Tools menu on the browser toolbar on the top right hand side.
Then go to Safety – and Delete Browsing History. See below.
A dialogue box appears asking you what kind of data you want to delete.
Select Temporary Internet Files and Cookies and website data. The option Preserve Favourites Website Data needs to be unchecked as well, because this option also deletes objects from websites in your Favourites folder, which is necessary to completely clear your cache and cookies.
Then click Delete. See below.
Clearing cookies and cache in Safari
In order to clear cookies and cache from your browser in Safari, open your browser. Then select Preferences from the dropdown Safari menu.
Click on Privacy and then on Manage website data. See below.
A popup will open. Select Remove All at the very bottom of the popup window.